A25 Premium Hotel - 06 Truong Dinh

The location is great. Its an easy walk to many attractions and restaurants. I'm pretty sure when I got there, they didn't have my booking, because after a short conversation I was upgraded to a deluxe suite.

I didn't find the staff particularly helpful. It was hard to communicate in English. I asked the door guy for help to let me know when the taxi arrived and he just smiled at me. One time, they provided me the wrong room key.

Dirty and have cockroaches . We have to move to another branch but it’s dirty and smaller. My friend come to hotel to visit us but cannot stay longer than 2 hours. Have a surcharge after 2 hours.

Location and security.

Moldy bathrooms. Floors and skirting boards and under the furniture and behind beds not cleaned often. Prior guests rubbish under beds and behind bedside table and furniture in both rooms we stayed in. We were given a lower grade room than what we paid for. If your booking says you paid for a certain size room or a room with tub or balcony or window, be sure they don’t give you a room without these things. Some rooms don’t even have an exterior view window. Staff are nice. Location great

Staff found my daughter’s earrings which she’d accidentally left in the hotel room and posted them on to a hotel in Hanoi when she contacted the hotel. That’s excellent service.

first at all nice reception staff ! very friendly...the room / hotel are very nice furnished..like 5 stars hotel ! the room had gut TV with a lot international channel , very clear to see ! / good wifi speed , Air condition ist not facing the bed ...just the window ( can open ) is in direction of stairwell (just with upgrate you can get a window/blacony direction street ) ...the room was very quiet . Breakfast : full ok , beautifully maintained . It was a good stay

the bed is so large !! difficult to find my wife :) !!

Friendly staff. Good location.

I paid for a deluxe king suite in 101.The next night I was in a twin share! It was the same room 101 with the bed split into 2

Location close to restaurants and entertainment venues. The bed in my room was really comfy, and the hotel is nice and contemporary. There were also many practical things in the room, many from reliable companies. The breakfast is great, and the staff is really energetic and helpful. Strongly advised

Walking distance to some sites, easy to book a grab for others. Nice staff.

Not much selection at breakfast

Location near entertainment and dining options. The hotel is pleasant and modern, and the bed in my room was very comfortable. The room also contained numerous useful items, all of which came from reputable businesses. The staff is incredibly friendly and enthusiastic, and the breakfast is excellent. Highly recommended

Passable

Paid for a room with a balcony. Got a room with a tiny frosted glass window. When I explained they simply said all the rooms with balconies were booked. Given that I thought I was one of the people who booked them, it wasn't a satisfactory answer. Nothing was offered by way of compensation. The hotel in general is adequate, nothing more. But is in a great location.

Location was the priority to choose this hotelBeds were comfortable and the staff was very friendly and helpfulThere is a park nearby in case you want to exercise in the morning

well located, bathroom well equipped

old, very dark, no window

lots of toiletries, warm shower, good tv etc

Bed was a little bit uncomfortable. Had better, had worse

Location was good and staff were friendly

Breakfast and space was small in the room

Location and friendliness of staff

Glass door on bathroom took a bit if getting used to.

Great location, being next to a big park is so lovely and very easy to walk to all main attractions. The food stalls around are wonderful as well! Our room was a balcony room and you could barley hear the traffic, was so quiet. Would definitely be staying here again.

Affordable price. Elegant room design. Clean. Complete toiletries. Duwen was very accomodating and approachable.

Receptionists/staff who can't communicate in English. Almost all of the food offered for breakfast are the same, I ate the same stuff for 3 straight days. Room was a little crowded, but it's acceptable.

Close to everything, clean and comfy beds. Good room service and cleaning up each day.

The room have cigarettes smell really bad, and no ventilations, window or natural air flow when needed, so feel suffocated even though the air conditioning is working. The family room is small not enough space.

The staff there are very helpful and friendly. I have to give a shout out to Hoai Giang - she has been extremely helpful and deserves a promotion.

The breakfast lounge is a bit small for the hotel, and the choice of food is pretty limited. Other than that, everything was very good.

The location was great. There were plenty of restaurants nearby and all the sites we wanted to see were within walking distance. We definitely will stay in the same area when we return. But not at same hotel.

The hotel is quite dated. The layout of the bathroom was hard to use. The shower head holder was broken and so water would get everywhere on the floor when we showered. The shower curtain was missing and so we had to request to switch to a different room. AC wasn't working either.